Solving The $260B Returns Problem In Today’s Fast-Paced Omnichannel Climate

According to figures provided by the National Retail Federation (NRF), approximately 8–10% of all merchandise sales are returned to retailers in the U.S., a number that can swell to over 30% for online purchases, particularly for those merchants selling apparel and other fitted goods. NRF estimates that $260 billion of returns were processed in 2015, less than…

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